Our terms, in plain language.

About these terms

These terms are between Dinali Uthpala Jayasinghe (ABN 76 870 428 898), who provides the EasyAI services ("EasyAI", "we", "us"), and the client named on the order, proposal or invoice ("you"). Together with that document (your "Order"), they make up our agreement. If your Order and these terms differ, your Order wins.

You accept these terms by signing an Order or by paying an EasyAI invoice.

1. The services

1. We will provide the services described in your Order with reasonable care and skill.
2. Anything not described in your Order is outside scope. We will tell you before doing any out-of-scope work, and agree any extra fee with you in writing first.
3. We may use team members and trusted contractors to deliver the services. We remain responsible for their work.

2. Your approvals

1. Nothing is sent or published in your name until you have approved the wording.
2. You are responsible for making sure content you approve meets any professional or advertising rules that apply to you.
3. You can ask us to pause, change or withdraw any wording at any time, and we will act on it within 2 business days.

3. Your LinkedIn account

1. You remain the owner of your LinkedIn account and are responsible for complying with LinkedIn's User Agreement.
2. We work within LinkedIn's activity limits and best practice.
3. LinkedIn controls its own platform. We are not responsible for changes LinkedIn makes to its features, limits or policies, or for decisions it makes about any account.
4. Any login details or access you share with us are used only to deliver the services, kept secure, and never shared with anyone else.

4. Fees and payment

1. Fees are set out in your Order and invoiced monthly in advance, unless your Order says otherwise.
2. Invoices are payable by the due date shown on the invoice.
3. If an invoice is more than 14 days overdue, we may pause the services until it is paid.
4. We will give you at least 30 days' written notice of any change to our fees.
5. Fees paid for a month are non-refundable, except where we have not provided the services.

5. Results

We work hard to grow your network and pipeline with the right people. Because results depend on things outside our control, including how people respond and how LinkedIn operates, we do not guarantee a particular number of new contacts, meetings, enquiries or clients.

6. Confidentiality

1. Each of us will keep the other's confidential information private and use it only for this agreement.
2. This does not cover information that is already public, or that must be disclosed by law.
3. This clause continues after the agreement ends.

7. Privacy and data

1. We handle personal information in line with the Privacy Act 1988 (Cth) and the Australian Privacy Principles.
2. We use your data, and data about your contacts, only to deliver the services to you. We never sell it or use it for any other client.
3. Your data is stored securely with established cloud providers, with access limited to the team members working on your account. We are happy to tell you exactly where your data is stored on request.
4. When the agreement ends, we will give you a copy of your contact data on request and delete it from our systems within 30 days, unless the law requires us to keep it.
5. If we become aware of a data breach affecting your data, we will tell you promptly.

8. Intellectual property

1. Once paid for, you own the content we create for you, including invitation wording, reports and contact lists built for you.
2. We own our platform, tools, methods and templates. You can use the EasyAI platform while your services are active.

9. Liability

1. Nothing in these terms limits any rights you have under the Australian Consumer Law that cannot be excluded.
2. To the extent allowed by law, our total liability under this agreement is limited to the fees you paid in the 3 months before the claim.
3. Neither of us is liable for indirect or consequential loss, including lost profits or opportunities.

10. Ending the agreement

1. Unless your Order says otherwise, services are month to month and either of us can end them with 30 days' written notice.
2. Either of us can end the agreement immediately by written notice if the other seriously breaches it and does not fix the breach within 14 days of being asked to.
3. When the agreement ends, you pay for services provided up to the end date, your platform access stops, and clause 7.4 applies to your data.

11. General

1. This agreement is governed by the laws of New South Wales, Australia.
2. If a disagreement comes up, we will both first try to resolve it in good faith by talking directly.
3. Changes to this agreement must be in writing and agreed by both of us. If we update these terms, the updated version applies to new Orders, and to existing clients after 30 days' notice.
4. Notices can be given by email.
5. This agreement is the whole agreement between us about the services.

Contact

Questions about these terms? Email dinali@easyai.au.