Legal

Privacy Policy

Last updated: July 14, 2026

EasyAI ("we", "us", or "our") operates the website at easyai.au and the EasyAI growth platform at easyaiaus.space. This Privacy Policy explains how we collect, use, disclose, and protect personal information when you visit our website, create an account, use our services, or interact with us on social media.

1. Who we are

EasyAI is an AI growth workspace for founders and agencies. Our registered business address is 804A / 32 York St, Sydney NSW 2000, Australia. For privacy enquiries, contact us at dinali@easyai.au.

2. Information we collect

We may collect the following types of information:

  • Account information: name, email address, password (stored in hashed form), company name, and profile details you provide when registering.
  • Business information: website URLs, brand details, marketing goals, and content you upload or generate within the platform.
  • Usage data: pages visited, features used, session activity, device type, browser, IP address, and approximate location derived from IP.
  • Communications: messages sent through support chat, email correspondence, consultation forms, and feedback you submit.
  • Payment information: billing details and transaction records. Payment card data is processed by our payment providers and is not stored on our servers.
  • Social media data: if you connect social accounts (such as LinkedIn, Facebook, Instagram, or X) or interact with our social profiles, we may receive profile information, page insights, and content permissions you authorise through those platforms.
  • Cookies and similar technologies: see Section 7 below.

3. How we use your information

We use personal information to:

  • provide, operate, and improve the EasyAI platform and related services;
  • create and manage your account and authenticate access;
  • deliver AI-assisted content, SEO, outreach, ads, CRM, and growth workflows;
  • connect and manage third-party integrations you authorise;
  • communicate with you about your account, updates, support, and marketing (where permitted);
  • analyse usage to improve product performance and user experience;
  • detect, prevent, and address fraud, abuse, or security issues;
  • comply with legal obligations and enforce our Terms of Service.

4. AI processing

When you use EasyAI, your prompts, business data, and generated outputs may be processed by AI model providers (such as Anthropic, OpenAI, and Google) to deliver the service. We configure these providers to support our service delivery and do not use your private account data to train public models unless you explicitly opt in or we state otherwise.

5. Social media integrations

If you connect social media accounts or authorise EasyAI to access social platforms on your behalf, we process only the data and permissions you grant. Social platforms may also collect information about your use of their services under their own privacy policies. You can revoke access at any time through your EasyAI account settings or the relevant social platform.

6. How we share information

We do not sell your personal information. We may share information with:

  • Service providers: hosting, analytics, customer support, email delivery, payment processing, and AI infrastructure partners who process data on our behalf.
  • Integration partners: tools you connect to EasyAI (for example, CRM, ad platforms, or social networks).
  • Professional advisers: lawyers, accountants, or insurers where reasonably necessary.
  • Legal and safety: regulators, courts, or law enforcement when required by law or to protect rights, safety, and security.
  • Business transfers: in connection with a merger, acquisition, or sale of assets, subject to appropriate safeguards.

7. Cookies and analytics

We use cookies, pixels, and similar technologies to operate our website, remember preferences, measure performance, and support advertising. This may include tools such as Google Analytics, Reddit Pixel, X (Twitter) conversion tracking, and Crisp live chat. You can control cookies through your browser settings. Disabling cookies may affect some site functionality.

8. Data retention

We retain personal information for as long as needed to provide services, comply with legal obligations, resolve disputes, and enforce agreements. When data is no longer required, we delete or anonymise it using reasonable measures.

9. Data security

We implement administrative, technical, and organisational safeguards designed to protect personal information against unauthorised access, loss, misuse, or alteration. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

10. Your rights

Depending on your location, you may have rights to access, correct, delete, or restrict processing of your personal information, and to object to certain uses or request portability. Australian users may contact us to access or correct personal information under the Privacy Act 1988 (Cth). To exercise your rights, email dinali@easyai.au. We may need to verify your identity before responding.

11. International transfers

EasyAI is based in Australia. Your information may be processed in Australia and other countries where our service providers operate. Where required, we take steps to ensure appropriate protections for cross-border data transfers.

12. Children's privacy

EasyAI is not directed to children under 16, and we do not knowingly collect personal information from children. If you believe a child has provided us personal information, contact us and we will take appropriate steps to delete it.

13. Third-party links

Our website and platform may contain links to third-party websites or services. We are not responsible for the privacy practices of those third parties. We encourage you to review their privacy policies.

14. Changes to this policy

We may update this Privacy Policy from time to time. The "Last updated" date at the top of this page will reflect the latest version. Material changes will be posted on this page and, where appropriate, notified through the platform or by email.

15. Contact us

If you have questions about this Privacy Policy or how we handle personal information, contact:

EasyAI
804A / 32 York St, Sydney NSW 2000, Australia
Email: dinali@easyai.au
Website: https://easyai.au